Here at PearseAndCo we want each individual customer to be happy with their order.If you are not satisfied we will happily do a refund once the policy is followed.
Here is a step by step process to return any items.
Cancelations and returns
If you would like to cancel an order, you must notify us within 14 days upon receiving your order.
The item must be returned within 14 days of approval of cancelation.
All items must be Unopened, unused and it must be in its original package.
If any items are returned with damage or are used we will refuse to release the refund.
RETURNS
If you would like to request a return please email us on [email protected]
please provide your:
Full name
Reason for return
Photos (if applicable)
Please contact us before hand and do not return anything before doing so.
Return Shipping Costs
If we find that we made a mistake (damaged, wrong item etc.) we will cover shipping fees.
If you are returning it due to a change of mind etc. you are responsible for the shipping fees
We reccomend that all customers get the tracked shipping as we are not liable for any damage or missing items once it passes hands.
Non-returnable items
We do not accept returns or refunds on the following items:
Single Booster Packs
Opened Sealed Products
Single Cards (Singles)
Mystery Bags
Customizable Items
Packaging and condition
All of our sealed products are factory sealed and will not qualify for returns or refunds due to minor imperfections. (eg, dents, minor scuffs and shrink wrap flaws)